We are excited to welcome you to the Duchess Theatre and want you to have the best experience possible whilst you are here. The Duchess Theatre operates strictly under the government COVID-19 guidelines. For further information check the COVID-19 secure section at the bottom of this page. Please note that all bookings in a party must only be from the same household or the legally defined support bubble.
48 hours before the performance we’ll ask you to check-in online which will involve completing a health questionnaire and providing contact details on behalf of yourself and your party to assist with track and trace. Once completed, we’ll deliver your tickets to your mobile or smart device for contact-free entry to the theatre.
If you or anyone in your party experience symptoms of COVID-19 or are required to self-isolate we have a 100% exchange guarantee up to 24 hours before your performance. Please contact firstname.lastname@example.org and they will assist.
If you do not receive your health questionnaire within 48 hours or your e-tickets within 24 hours of your visit, please contact email@example.com and our team will assist you.
HOW TO GET HERE
The nearest car parks are NCP at Upper St Martins Lane and Masterpark at Trafalgar Square
The nearest Q-Park car park is St Martin’s Lane, in Covent Garden or Cockspur Street, in Trafalgar Square. For details of all locations and prices, visit Q-Park’s website. Remember to take advantage of Q-Park’s Theatreland Parking Scheme. It saves you 50% on off-street car parking charges for up to 24 hours. Simply present your Q-Park car park ticket for validation on arrival at our box office, and the car park machine will automatically charge you half price.
By Public transport
Covent Garden station is a short 5 minute walk from the Duchess Theatre. Covent Garden station is on the Piccadilly line between Holborn and Leicester Square.
The Duchess Theatre is easily accessible from most of the major National Rail London stations. Charing Cross is our nearest National Rail station and is just a 9 minute walk from the theatre. If you are arriving at one of our other major National Rail stations we recommend jumping on the tube for quick onward travel to the theatre. Get the Piccadilly line to Covent Garden (5 minute walk) for 3 stops from Kings Cross, the Northern line for 5 stops from Euston to Charing Cross, the Bakerloo line to Charing Cross for 2 stops from Waterloo or just seven stops on the Bakerloo line from Paddington to Charing Cross.
The following bus routes stop on or near Aldwych: RV1, 6, 11, 13, 23, 59, 68, 87, 171, 172, 188, X68
At the bottom of this page, you can find a map showing the location of the venue, and how close the nearest public transport links are.